Terms and Conditions

These Terms and Conditions ("Terms") apply to your use of dealex.in (the "Website") and to the DealEx property dealer management software and related services (the "Services") provided by DealEx Property Solutions, Meerut, Uttar Pradesh ("DealEx", "we", "us"). Please read them with our Privacy Policy.

1. Acceptance of terms

By accessing the Website, submitting an enquiry, or using the Services, you agree to these Terms. If you are using the Services for a business, you confirm you have authority to bind that business. If you do not agree, please do not use the Website or Services.

2. About DealEx

DealEx is a software platform that helps property dealers, brokers, consultants and agencies organise properties, contacts, leads, site visits, tasks, deals, rentals, expenses and branded landing pages. DealEx is a technology provider only. We are not a real estate broker, agent, advisor, lender or legal adviser, we are not a party to any property transaction between you and your clients, and we do not verify listings, ownership or prices.

3. Using this website

• You must be at least 18 years old and capable of entering a binding contract under Indian law.
• The information on the Website is for general information about our products. Descriptions, features, statistics and testimonials may change and do not form a contract or guarantee of results. Features and integrations available to you depend on your plan.
• You agree to provide accurate details in forms and not to submit anyone else's information without their permission.

4. Enquiries and demos

Submitting an enquiry or booking a demo does not create a subscription or any obligation to buy. By submitting a form you allow us to contact you by phone, WhatsApp, SMS or email about your enquiry. A subscription begins only when you accept our written quotation, order form or plan confirmation.

5. Accounts and subscriptions

• You are responsible for your workspace, for all activity by the users you add, and for keeping login credentials confidential. Tell us promptly if you suspect unauthorised access.
• Plan limits (users, properties, modules, storage, landing pages) are as stated in your order form or plan. We may offer or change optional modules and will tell you about changes that materially affect your plan.
• Support scope and response times are as agreed in your plan.

6. Your data and responsibilities

You own the data you put into your workspace ("Customer Data"), including property, contact, lead, deal and rental records. You give us a limited licence to host, process, back up and display it solely to provide and secure the Services. You confirm that:

• you have the right to collect and use that data, and have given any notices or obtained any consents required by law from your clients, owners, tenants and leads;
• you will comply with applicable laws, including data protection, consumer protection, real estate (including RERA where applicable), anti-spam and telecom rules for calls, SMS and WhatsApp messages;
• you are responsible for the accuracy of the listings, prices and documents you enter or publish.

We take reasonable steps to back up and protect Customer Data, but you should keep your own copies of important records. On termination you may request an export of your data within 30 days; after that we may delete it.

7. Fees, taxes and payment

• Fees are those in your quotation or order form. Unless stated otherwise, fees are in Indian Rupees and exclusive of GST and other applicable taxes, which you will pay.
• Invoices are payable by the due date shown. We may charge interest on overdue amounts at a reasonable rate and suspend the Services for non-payment after notice.
• Subscription fees are generally non-refundable once a billing period has started, except where the law or your order form says otherwise.
• We may revise prices for a renewal term by giving at least 30 days' notice before renewal.

8. Intellectual property

The Website, software, designs, logos, the DealEx name and all related content are owned by or licensed to DealEx and protected by Indian and international intellectual property laws. While you hold a valid subscription, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for your internal business purposes. You may not copy, resell, reverse engineer, scrape, or create derivative works of the Services, or use our name or logo without written permission. If you give us feedback or suggestions, we may use them without obligation to you.

9. Acceptable use

You must not:

• use the Website or Services for anything unlawful, fraudulent, misleading or defamatory, including posting fake listings or misrepresenting properties;
• send spam or unsolicited bulk messages, or contact people who have opted out or are on a Do Not Disturb register;
• upload malware, or attempt to probe, overload, breach or bypass the security or rate limits of the Website or Services;
• access another customer's workspace or data, or share your login with people outside your business;
• use automated tools to submit forms or collect data from the Website.

10. Landing pages and listings

If we publish a landing page for you, you are the publisher of its content. You are responsible for the claims, prices, photographs, RERA or registration details and testimonials shown, and for having permission to use any images and reviews. Locality price trends and counts are indicative and are not valuations or investment advice. We may remove or disable content that appears unlawful, misleading or infringing.

11. Integrations and third parties

Some features work with third-party services such as WhatsApp, e-signature, payment and accounting tools. Availability depends on your plan and configuration, and those services are governed by their own terms and charges. We are not responsible for third-party outages, policy changes or actions. The Website may also contain links to other sites that we do not control.

12. Disclaimers

The Website and Services are provided "as is" and "as available". To the fullest extent permitted by law, we do not warrant that they will be uninterrupted, error-free or free of harmful components, or that they will meet every requirement of your business. DealEx does not provide legal, tax, valuation or investment advice, and outputs of the software should not be relied on as such. You are responsible for decisions you and your clients make.

13. Limitation of liability

To the maximum extent permitted by law, DealEx and its owners, employees and partners will not be liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, business, goodwill or data, arising from your use of the Website or Services. Our total liability for any claim relating to the Services is limited to the fees you paid to us for the Services in the three (3) months before the event that gave rise to the claim (or, if you have not paid any fees, ₹5,000). Nothing in these Terms limits liability that cannot be limited by law.

14. Indemnity

You agree to indemnify and hold harmless DealEx from claims, losses and reasonable costs (including legal fees) arising from your Customer Data, your published listings or landing page content, your breach of these Terms, or your violation of any law or third-party right.

15. Suspension and termination

You may stop using the Services at any time by giving written notice, subject to any minimum term in your order form. We may suspend or terminate access immediately if you breach these Terms, fail to pay, or use the Services in a way that risks harm to others or to the platform. On termination, your right to use the Services ends, and sections that by their nature should survive (including intellectual property, payment obligations, disclaimers, liability and governing law) will continue.

16. Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first so we can try to resolve any dispute in good faith. If it cannot be resolved within 30 days, the courts at Meerut, Uttar Pradesh will have exclusive jurisdiction, unless the law requires otherwise.

17. General

• Entire agreement. These Terms, the Privacy Policy and your order form are the whole agreement between us on this subject. If an order form conflicts with these Terms, the order form prevails for that subscription.
• Severability. If a provision is found unenforceable, the rest remains in effect.
• No waiver. Delay in enforcing a right is not a waiver of it.
• Assignment. You may not transfer your rights without our written consent. We may assign ours as part of a business transfer.
• Force majeure. Neither party is liable for delay caused by events beyond its reasonable control.
• Notices. We may send notices to the email address you gave us; you may send notices to the address in Section 19.

18. Changes to these terms

We may update these Terms from time to time. The "Last updated" date shows the latest version. For subscribers, we will give reasonable notice of material changes. Continuing to use the Website or Services after the effective date means you accept the revised Terms.

19. Contact us

Questions about these Terms? Email info@dealex.in or write to us at the address below.